Project Profiles
Professional Skills Workshops
Over the past three years, TLD has become a valued KUB business partner. Working with the Learning Center, TLD has developed a variety of workshops to assist the 1000 employees of this public utility deliver exceptional and professional service.
In an unique approach to improving the employee performance development process, two workshops that feature the Feedback Model was developed Preparing for Your Performance Development for employees receiving feedback and Preparing for Performance Discussions for supervisors who are responsible for conducting the discussions.
We'll be continuing these sessions in the new year. Having participants discuss how the first round of sessions went and moving past the communication aspect and focusing on the establishment of quality development plans.
Conference Workshop

As a certified Minority Business Enterprise (MBE), TLD is active in the National Minority Supplier Development Council Network (NMSDC). Regional councils like the Florida Minority Supplier Development Council (FMSDC) hold annual conferences designed to connect MBEs with corporate members who wish to diversify their supplier base. Toni Duval has delivered workshops on a variety of topics. In the case of the FMSDC conference, the topic was Marketing Your Minority Business. What makes this workshop unique is that the audience is comprised of both MBEs and Corporate Members and like most other TLD workshops it involves group participation as well as lecture. The title Why Marketing Your Business is Like Finding the Love of Your Life and after hearing the 8 Simple Rules, each group was assigned a task and summarized their discussion to the entire group. This format allowed participants to interact with one another and helped reinforce the workshop learning objectives. In addition, it allowed participants to network and keep the energy level high throughout the session.
Outsourced Training Function
ALSTOM Power Environmental Control Systems is a global engineering firm that has more air pollution control experience than any other company in the industry. The Director of Human Resources, Dale Daniel approached TLD to assist with employee development process. As the organization's training consultant, Toni Duval is a indispensable member of the Human Resources team. Her activities include analyzing employee development needs based on the results of the annual performance development process, developing and facilitating professional development workshops, consulting subject matter experts who are responsible for employee training. Special projects include developing an all employee Six Sigma Orientation Program, Train-the-Trainer program, and Leadership Development Curriculum.
Avistele and TLD Partnership

The unique features of this project include the unprecedented participation of the founder in both the development and facilitation of the session; the emphasis on employee participation; and the enthusiastic yet realistic presentation style of the facilitator.
Avistelé and TLD…another great partnership! For more about corporate culture read Toni Duval’s November, 2005 Knoxville News Sentinel Article.
Keynote Speaker

Toni Duval's energy makes her a highlight of any event. As a keynote speaker she brings enthusiasm, humor, and personal insight to the podium. The organizers of this annual Professional Development Conference were looking a topic to reinforce continuous development. Ms. Duval selected "The Importance of Lifelong Learning". With a combination self assessment, sharing, and lecture, participants will experience the 3 E's of TLD learning events which are guaranteed to be Enlightening, Empowering, and Enjoyable.
Trainer Certification Program

As most other manufacturers, Fleetguard Inc. is the leading worldwide designer and manufacturer of filtration products and exhaust systems for heavy-duty diesel powered equipment. Fleetguard We strongly believe our customers deserve the highest quality products and services and we are driven by quality improvement throughout all our design, manufacturing and delivery processes.
In order to maintain a high level of quality in their training efforts, the Fleetguard training team enlisted TLD to help develop the Fleetguard Trainer Certification Program for their shop floor trainers. The three level of certification include: Adult Learning Fundamentals, Instructional Design, and Becoming a Learning Champion.
This unique program will empower Subject Matter Experts to train and develop new employees, those transferred from one area to another, and to ensure that high quality remains a hallmark of the Fleetguard International brand.